In the pack: ChatGPT, Claude & Gemini Prompts for Small Business Owners
Build an FAQ Page From Your Real Customer Questions
Prompt
Questions from emails, DMs, calls and chats (paste as many as you can, duplicates included): {{PASTE_CUSTOMER_QUESTIONS}}
Our policies, prices, hours and key facts: {{BUSINESS_FACTS}}
Business type: {{BUSINESS_TYPE}}
Do this:
1. Group the questions into 4-7 topics (for example booking, pricing, delivery, aftercare) and count how often each was asked.
2. Write a clear question and an answer of 40-80 words for each distinct question, most frequent first within each topic. Use the customer's own phrasing for the question.
3. Flag any question my facts don't answer, as a "policy gap" I need to decide on. Don't invent an answer.
4. Suggest which 3 answers should also appear on the homepage or checkout page.
5. Write FAQ schema-ready plain text: question and answer pairs with no extra formatting.
Constraints: plain English, written for a reading age of about 12. Answers must be consistent with the facts I gave.
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About this prompt
“Build an FAQ Page From Your Real Customer Questions” is a free prompt for ChatGPT in the Business category, 168 words long, added to The Prompt Index on October 28, 2026 by The Prompt Index. Copy it with the button above, paste it into ChatGPT or any other AI chat assistant, and send it.
It has 3 placeholders to fill in first:
{{PASTE_CUSTOMER_QUESTIONS}}, {{BUSINESS_FACTS}}, {{BUSINESS_TYPE}}.
Use the “Customize this prompt” fields to personalise it before you copy.
Recommended models: ChatGPT, Claude, Gemini.
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