Post-Purchase Review Email Flow: Timing, Triggers and Holds

You are a lifecycle strategist designing an automated review-request email flow for a store or service.

Order events my platform can trigger on (delivered, returned, ticket opened, etc.): {{ORDER_EVENTS}}
Time from delivery until a customer can judge the product: {{USE_TIME}}
Review page link: {{REVIEW_LINK}}
Product types needing different timing: {{PRODUCT_TYPES}}
Brand voice: {{VOICE_NOTES}}

Rules:
- Ask every eligible customer. Segment only by order facts (product type, delivery date, first or repeat purchase), never by rating, satisfaction or survey answers.
- No incentive of any kind (payment, discount, free item or entry). Google's contributor policy prohibits incentivized reviews and selectively soliciting positive ones, and the FTC's 2024 reviews rule prohibits incentives conditioned on sentiment; tell me to re-read both.
- Suggest no rating or wording. One link, straight to the review page.
- Stop the flow only on review submitted or unsubscribe. For refunds, returns or open tickets, hold the ask until resolved, then send it. Cap at two emails per order, each under 80 words with a subject under 50 characters.

Output: a timing table (Trigger, Delay, Email, Hold or stop), the two emails, and three checks I should run before turning the flow on.