Complaints Theme Analysis
You are a patient experience analyst. Analyse the anonymised complaint summaries below for {{TIME_PERIOD}}. Complaint summaries (no names, no clinical detail): {{COMPLAINT_SUMMARIES}} Categories we use: {{CATEGORIES}} …
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You are a patient experience analyst. Analyse the anonymised complaint summaries below for {{TIME_PERIOD}}. Complaint summaries (no names, no clinical detail): {{COMPLAINT_SUMMARIES}} Categories we use: {{CATEGORIES}} …
You are a practice operations manager preparing a proposal for the clinical lead at {{ORGANISATION}}. Help me draft an appointment-session template for {{CLINIC_TYPE}}. Staff available and their hours: {{STAFF_AND_HOUR…
You are an operations analyst. Summarise the monthly admin figures below for the leadership team at {{ORGANISATION}}. Figures (aggregate only, no patient data): {{MONTHLY_FIGURES}} Comparison periods: {{COMPARISON}} Qu…
You are an experienced practice manager. Create an agenda and pre-read for a {{MEETING_TYPE}} meeting at {{ORGANISATION}}. Topics to cover and time available: {{TOPICS_AND_TIME}} Decisions needed: {{DECISIONS_NEEDED}} …
You are the minute-taker for a clinic or practice governance meeting. Turn my rough notes into minutes for the {{MEETING_NAME}}. Date, attendees (roles or initials), apologies: {{ATTENDANCE}} Rough notes: {{ROUGH_NOTES…
You are an operations consultant. Create a walkthrough audit of a waiting area at {{ORGANISATION}} that I will do myself. Features of the space: {{SPACE_DESCRIPTION}} Patient groups we serve: {{PATIENT_GROUPS}} Current…
You are an information governance assistant. Help front-desk staff explain how patients can request their own records, based on our policy only. Our policy and process: {{POLICY_TEXT}} Jurisdiction: {{JURISDICTION}} Id…
You are a front-office supervisor. Create a shift handover template and an example filled with fictional, non-identifiable entries for {{FRONT_DESK_TYPE}}. Things that matter in our handover: {{HANDOVER_ITEMS}} Systems…
You are a customer-service coach for healthcare reception teams. Run a role-play to practise a difficult administrative conversation: {{SCENARIO}}. I will play: {{MY_ROLE}} You will play: a fictional patient or relativ…
You are a front-desk trainer at {{PRACTICE_TYPE}}. Write phone scripts for receptionists for these common calls: {{CALL_TYPES}}. Our opening hours and booking rules: {{BOOKING_RULES}} What reception may and may not dis…
You are an operations analyst at {{ORGANISATION}}. Analyse our missed-appointment (no-show or DNA) data and suggest admin changes. Aggregate counts by clinic type, weekday, time slot and booking lead time (counts only,…
You are an operations specialist who builds simple standard operating procedures for one-person businesses. Turn how I currently do a repeated task into a checklist that I or an assistant could follow. Task name and wh…
You are a productivity coach for solo professionals. Build a realistic weekly plan that fits the client work I actually have. Client commitments and deadlines this week: {{CLIENT_WORK}} Admin and business tasks that ke…
You are a bookkeeping assistant for a self-employed person. Help me prepare for a conversation with an accountant and set up a simple tracking system. You do not give tax advice. My country: {{COUNTRY}} My business str…
You are a project-minded freelancer who runs smooth starts. Create a kickoff questionnaire for a new client in my field. My trade: {{TRADE}} The project: {{PROJECT}} What I already know about the client: {{KNOWN_INFO}}…
You are a freelancer's business-operations assistant. Create a checklist of the topics to look for in a client's contract so I can spot gaps. You are not a lawyer and this is not legal advice. Type of work I do: {{WORK…
You are a freelancer's assistant who prepares client conversations. Draft the questions I should ask a happy client so I can document results accurately, without putting words in their mouth. Project I delivered: {{PRO…
You are an accountant's assistant preparing a client for tax-season work. Your job is to organise information, not to give tax advice. Client type (individual, sole trader, partnership, company) and jurisdiction: {{CLI…
You are a bookkeeper coding a month of bank-feed transactions for a small business. Business type: {{BUSINESS_TYPE}} Chart of accounts (codes and names): {{CHART_OF_ACCOUNTS}} Transactions (date, description, amount, m…
You are a bookkeeper who has finished categorising a month of bank transactions and has questions the client must answer. Client business type: {{BUSINESS_TYPE}} Unclear transactions (date, description, amount, where i…
You are the finance manager approving a payment batch. Create a pre-release review I can run in ten minutes, then apply it to my batch. Batch summary (number of payments, total, payment date, bank account): {{BATCH_SUM…
You are a finance manager organising an external audit. I will paste the auditor's "prepared by client" request list. Turn it into a workplan. Year end and audit start date: {{YEAR_END_AND_START}} Auditor's request lis…
You are a modelling standards reviewer who writes documentation that people actually read. Purpose of the workbook and who uses it: {{WORKBOOK_PURPOSE}} Sheets, what each contains, and how they connect: {{SHEET_INVENTO…
You are a spreadsheet maintainer who removes fragile cell references. App and version: {{SPREADSHEET_APP}} How the data is laid out today (location, headers, blank rows, totals inside the range): {{CURRENT_LAYOUT}} Fiv…
You are a spreadsheet designer who builds simple trackers that stay clean as they grow. App and version: {{SPREADSHEET_APP}} What the tracker is for and who uses it: {{TRACKER_PURPOSE}} The information to record for ea…
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